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Nimax Theatres Limited

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London, United Kingdom

nimaxtheatres.com
Theater company· Fine Art

Nimax Theatres Limited Reviews | Rating 3.6 out of 5 stars (6 reviews)

Nimax Theatres Limited is located in London, United Kingdom on 11 Maiden Ln, Covent Garden. Nimax Theatres Limited is rated 3.6 out of 5 in the category theater company in United Kingdom. Official website for the Apollo, Duchess, Garrick, Lyric, Palace and Vaudeville Theatres. Book your tickets online direct from the official box offices.|NIMAX THEATRES LIMITED is a fine art company based out of 11 MAIDEN LANE, LONDON, United Kingdom.

Address

11 Maiden Ln, Covent Garden

Phone

+442073950780

Headquarters

LONDON

Open hours

...
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M

Mohammad Badri

Attended both Harry Potter shows at Nimax!

M

Menai McDonald

Making a booking was not an issue using the nimax website, can't complain. However when the tickets were posted out, they were sent without postage. I was charged by Royal Mail before I could receive the tickets. This is completely unacceptable as I had bought very expensive tickets and I should not have to pay the Royal Mail in order to receive them. I am also very unhappy at the risk that was taken that the tickets might never have reached me. I made a written complaint to nimax and have received no response x2! Really disappointing and I would be extremely reluctant to receive tickets from them again in the future, especially as they don't respond to customers and the issues I might have had if I hadn't received them.

J

Jourds

I was satisfied with the level of service received until I asked to change dates of our theater trip. All was going well until they provided me with incorrect seating information on the phone to what I received by email. When asked to give reason as to why they have done this, they refused to answer. It must also be highlighted that I asked for like-for-like when re-booking and it wasn't even mentioned on the phone that the lead was not to be performing on the new date selected. Really dissatisfied with this company, and will not recommend to book through them.

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Rebecca Pestell

Really hoping the production is better than the payments experience. Error on their internet site meant I was unsure if the payment went through. Received notification on Monzo app it had gone through, then an immediate partial refund... tried another card, frustratingly my original seat selection was then unavailable presumably as my seats were stuck in the basket of my failed transaction! It was late I gave up and tried again on Saturday - this time card declined (due to overzealous fraud rules - false positive for payments nerds out there). I called to be told the original txn from Wednesday had processed. I said I couldn’t see it on my internet banking and was concerned I’d not paid in full. Reassured and told email confirmation would arrive shortly. Nothing. Called again today to say the tickets had been cancelled! Gave just completed the txn over the phone. According to Monzo app Im still out of pocket for the difference between the amount and partial refund. This was integrated Ecom payments st it’s worse!

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leeleander

On August 27, 2017, I called NIMAX Theatres to get tickets to “The Play That Went Wrong” for that evening in the amount of 193.50. When we arrived at the theater, we were told by a person at box office that their computer showed that we had reservations to a different theater (the Lyric) and different show (“Thriller Live”). I immediately called to ask for a refund and the agent tried to talk us into seeing Thriller Live (we hadn't even heard of that show and were not interested) or seeing The Play That Went Wrong on another night, but that was out last night in London. They said they would refund the money through the credit card I had used. They did not. After two weeks, I called and they said they would send a check. They did not. I called again and they said they would refund the money through a bank draft. It is 6 months later and we still have not gotten a refund for the tickets that were sold to us for a different show than what we requested.

A

Andrea Fassio

Esperienza Musical di Londra sempre al top!

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