London, United Kingdom
54-80 Ossory Rd
N/A
+442072325690
Following a recent bereavement I have needed to make use of Shurgard to store furniture items from the family home. Despite lockdown, Andrew made putting this in place really simple and secured a booking for me over the phone for the same day. This was later followed by mt service from Lee in Hanworth (holding the fort on his own) who helped gain me access to the unit. Thank you both, you’ve made a stressful and emotional time that little bit easier.
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Rory was really great and helpful. I’m moving my stuff remotely so he really helped out me at ease that everything would be done well and making sure that I get the best rate for long term storage.
Spoke to Rory today who couldn’t have been more helpful in sorting out my storage needs. He also was able to pass my call on to the secure payments line so that I could finish my dealings with just the one call. More knowledgeable people like him at the end of a phone line would be a god send!
So far not bad. Today I moved my stuff to a small locker. Relatively bigger than the previous one I’ve had. The receptionist Boris was extremely kind and helpful, he had a big knowledge about their services, prices, the insurance etc. He made everything very easy for me and answered all my questions. The storage itself looks nice, clean, well organised.
Clean, parking, trolleys, good helpful & kind staff.
Deli
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