Bradford, United Kingdom
193 Legrams Ln
N/A
+44 8006444644
0 stars!! AVOID this company. When they come to your house they promise you the world and show you great samples. Ordered my windows may 2018. the fitting got delayed and delayed until November 2018. the fitters did half the job and then never came back. The windows are really really poor quality with unfinished edges, the beading is appalling. So I still have many more windows and doors to get completed and have no handles on some windows and some cracked panes of glass!. Numerous calls and texts later they keep saying they will come round and finish, they even give dates. But no one ever turns up. Twice they have said they are just round the corner and on their way will be there in 2 minutes but never turn up. They always give excuses that a family member has died or they are at the hospital or they have fallen out with the fitters. Theres Adam in the office who seems to be clueless and then Asim and Kayem/Cameron who seem to be the bosses. They make all the empty promises. Below are pictures of some of the windows they have done. Please please stay away from this company. I will be starting legal action against love windows and have reported them to trading standards and watchdog
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The whole process ran smoothly. They kept me informed from when the order was placed until it was completed. The chap that did the job was fantastic. He cleaned up as he went along. I had nothing do do but sit down and relax when he left. Excellent customer service.
I am delighted with my new windows and doors. They have transformed the house both inside and out into a home with character. The installers had teamwork down to an art form and were great.
The worst customer service. They promise call backs and times for fittings but never keep up to them. It can take months, almost years it seems before something gets done. Even though their prices seem better it's not worth it unless you want your things fitted next year. I wouldn't leave a deposit with them in future. That way if they come they get paid and if they don't come when they promised someone else gets paid.
Absolute con men. DO NOT USE... left with poorly fitted drafty windows. Had 12 appointments for work to be rectified for the guy to ring in sick or van broke down or the fitter didnt have the correct tools. Constant lies from Adam to whom no longer answered our calls. no invoice, no guarantee and not fensa registered. Save your money! wish i had the windows i have now are worse than the ones we replaced and i cant afford to pay to replace them again.
Had my windows and front door done. From start to finish I was very pleased with the way the company handled things. 100% recommend this company to anyone wanting to have new windows or doors.
Love windows have once again pleased me I had some windows installed in early January but due to financial issue and also being a pensioner I had to look at what I’m spending the quality of my windows were amazing but there was one thing that was missing which was a new door I contacted this company on the 23rd of feb for a new safe guard composite door and it got fitted yesterday the door feels so solid and makes my home and me feel much safer thank you very much
A Bradford based company who purport to be a quality, professional company focused on customer service. They hide behind a facade of TV advert and well put together website. They are quick to respond to any potential order and also to take your money, however if you have any issues with the windows their attitude changes for the worst. They fit the wrong size units in my frames which of course do not seal correctly. After 6 months of phone calls, 29 in total, numerous emails, numerous conversations with lots of people, many many broken promises, four appointments all of which they failed to turn up without letting me know, I have taken the decision to elevate this company to the masses. Social media is a wonderful media. All in all their customer service is beyond appalling. Don’t be fooled by the TV advert, the flash website or the sales patter. Buy from Love Windows and DO NOT expect any after sales service. I am now taking legal action against this company For further corroboration take a look at other review sites such as trust pilot.
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