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9 Group

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Luton, United Kingdom

9group.co.uk
Telecommunications service provider· Internet service provider· Telecommunications equipment supplier· Telecommunications engineer

9 Group Reviews | Rating 4,7 out of 5 stars (5 reviews)

9 Group is located in Luton, United Kingdom on Victory House, Chobham St. 9 Group is rated 4.7 out of 5 in the category telecommunications service provider in United Kingdom.

Address

Victory House, Chobham St

Phone

+44 8009702999

Accessibility

Wheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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S B

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Communication from Nine is appalling, ironic for a communications company. Beware if you want to terminate their services and request a leaving letter from them. This document it would appear is the holy grail when it comes to ending your contract, however they managed to send it to an email address that had not used for several years, despite billing, support and customer relations all using our correct email!! They then presented my company with a bill 627.29 nearly 4 months after switching providers and have started threatening recovery This amount has since been reduced but dispute is still ongoing, absolutely disgraceful.

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Elaine Lowe Citizens Advice Wyre Forest

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The billing / accounts are awful. Hardly a month ever goes past without there being a problem and inevitably we always have to chase them up to get a response . If we were not tied into a contract I would leave them today especially as I believe we are now paying way over the market price for a VOIP system. It's a pity because the phones are fine and the technical support team is very good.

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Christine Andrade

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John was polite, friendly and responsive and he worked with me at a busy time at the Guest House, we were very impressed with the service.

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Ian Roberts

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Rob Mansfield is a great asset to 9 Group. He goes above and beyond his job to make sure the issue has been resolved. I trust his ability and knowledge and he is efficient at dealing with our requests.

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Shaun Weston

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We had a minor outage at Air Marketing Group but as soon as I called 9Group and spoke to Connor the level of service was exceptional. I was update on progress constantly and the issue was resolved very quickly

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