Maidstone, United Kingdom
91 Week St
N/A
+44 1622296262
DeliveryTakeawayDine-in
Food was ok. Service was good too and fast. Price is good. The place need to be cleaned a bit. Recommended.
like
Used to go there all the time but this was the first time since Corona virus and I ordered a gourmet burger meal and this is what I got. Grilled chicken might be good but DO NOT ORDER YOUR BURGERS FROM HERE. Upon complaining over the phone I was told the chicken was made yesterday and then the second guy behind the counter took the phone and said our boss mistakenly put the cooking temperature very high, I did not order a burnt, rubbery and a tough chicken burger!! The guy never even apologized. I am not going back in that store again.
I'd give it 0 stars if I could. Ordered online, paid, turned up to collect at the start of the 90 minute collection window. The guy pleaded ignorance, claimed they were closed, then suddenly didn't speak English any more. Went and hid in the kitchen rather than answer questions. Dishonest cheats. Don't touch.
First of all, service was terrible. One person even argued with us as he could not explain his own menu. Only reason I'm giving it a 3* is the food was average taste.
Never deliver on time. never answer phone. bad service. keep changing delivery timings. have not received my food. already delivery timing changed 3 times. if they do answer the phone they are very unprofessional on the phone.
The guy behind the counter took a cash payment then proceeded to make the food I ordered without washing his hands or wearing gloves. No masks or gloves or anything to do with hygiene during food preparation. This is the second time this has happened. I will definitely not order from here again.
Small and not particularly clean by British standards. Also, the two men serving behind the counter appeared to be having an argument. However, the food was really great. Not only that, but lots of it, served up on two plates per person. More than that, the price was very reasonable. I don't live in Maidstone, but if I went back, I would certainly eat here again
two days ago was the first time in this fine restaurant. But It is obviously not the last. We passed a splendid evening with the good service, with the superb meal and fine drinks and with the comfortable charge. We will no doubt go back there again.
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