Maidstone, United Kingdom
11 Joy Wood, Boughton Monchelsea
N/A
+44 1622690470
Very rude man. I went to drop my watch off today and he took great offence that I hadn’t written my name and number on a piece of paper and put it inside the plastic bag with the watch. Easily resolvable (I could have texted, emailed or dictated my details to him there and then) but he was so rude (almost nasty) that I had to walk away. Avoid if you value professionalism or manners.
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Had arranged to have a battery replaced in my Ebel Classic Watch. All seemed fine until I arrived. I asked if he could sign a piece of paper confirming my watch Serial Number so that I had a record of who had it as he needed to keep it for a week for some quarantine. He refused point blank and also would not give me his name. Not sure why, I have my own antiques business and deal a lot with watches and clocks so he could have been extremely useful to my business. But his attitude to refuse any kind of acknowledgement of having possession of my valuable timepiece, especially as he was a complete stranger was bizarre to say the least. Took it elsewhere and job was completed in under 20 mins, with 1 year warranty. Very bad customer service in my opinion.
Needed a new battery replaced in my RW wrist watch ... mid lockdown, so no shops open! Called Vintage Time Repairs and arranged to drop watch, suitably distanced etc, picked up on time, excellent & efficient service. Would highly recommend. No fuss, no nonsense easy. Thank you.
Honest, fair priced and quick.
I had my step fathers Tissot watch and it just stopped going. The service I received was professional and very knowledgeable and the finished results were perfect. Highly recommended.
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