Swindon, United Kingdom
52 Cranborne Chase
N/A
+44 1793706480
Dave and Charlie installed a new boiler in my house this week. They were both extremely professional and friendly, and completed the job in less than a day and a half. Both gents patiently answered all my questions about the new system, and made sure that the house was just as tidy after the installation as it was before. I could not be happier with the service that they provided and can highly recommend this company. Brilliant work chaps, thank you again!
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We've now used Maintek twice - first time changing some radiators and the second, several months later, installing a new boiler. Both times the work has been exemplary. Communication with the office is excellent and Dave is a very conscientious, hardworking and courteous bloke. Top quality work ethic, no mess. I can thoroughly recommend this firm.
I've used Maintek for small and large jobs for six years and have never been disappointed. Upon reflection, I've never been less than impressed. The recent project was large, with Maintek fitting new services into a kitchen (kitchen being moved from one room to another), installing underfloor heating in an extension, removing the services from the old kitchen and replacing an original boiler. To make it a bit more challenging, it was being project managed by myself... I am not a project manager, and definitely won't be giving up the day job! Maintek were involved from the inception of the project and were very patient with my questions and frequent mind changing. With the project now complete I can clearly see what the advice received intended and am 100% satisfied it was all correct. The project starting during the "Big Freeze" and so timescales were unpredictable. Maintek were flexible in their bookings when building work was delayed. They could advise what jobs they could get on with and so adjust their schedule accordingly to make full use of time. Communication throughout was excellent. Impressively, the total invoiced work also matched the estimate. The quality of the work is outstanding and the attention to detail is fantastic. I'm pretty sure my underfloor heating manifold could be considered a work of art. Shame I've hidden it away in a cupboard really! When the electrician accidentally ran the underfloor heating before it had been primed, Maintek were quick to assure what the possible consequences could be and that the world was unlikely to end because of it. They found time the following day to pop in and check it over. Above all though, I have found them excellent to deal with - before, during and after the work. To add weight to this, I am very rarely moved to leave a review, so having written this at all (let alone the length of it) should be taken as a very strong positive for this company.
Update: Whilst the installation was smooth, the boiler kept failing. I contacted Maintek and was told I had run out of fuel, the tank contained 850 Litres. The engineer (Dave) even seemed to lose patience with the issue. I arranged for the tank to be topped up to capacity (1900L) and was fine for a while. However, months later I experienced the same issue. I contacted Maintek as an emergency, but did not receive a response. I eventually contacted the boiler manufacturer and they sent out an engineer. The reason for the failure was down to a poor installation. The copper pipes are supposed to have brass inserts to ensure a tight fit and avoid air gaps, but this was not carried out by Maintek. Seems Maintek are happy to take your money for installation, but don't bother them after that. My advice : STEER CLEAR!
Maintek put in a new bathroom suite and power shower. Went really well. Dave and Claire were great throughout, really reasonable pricing, would definitely recommended.
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