Southport, United Kingdom
60A Old Park Ln
N/A
+44 1704214420
Mark Knowles Heating has performed our annual maintenance for many years now, offering us a very high standard of service delivery each year. In December the company installed for us a new boiler and heating system - including thermostat, duct and vent, radiators and new location for the boiler. At all times, the company acted speedily, including an initial visit from Liam to appraise and quote for the job. They were always punctual and all team members were equally hard working and personable. We felt that at all times they did the best possible job for us, even if an alternative took longer, and they remained loyal to their initial quotation. They were totally respectful of our house and of ourselves - always covering all areas of the house with protective sheeting, communicating with us clearly, respectfully and courteously, and listening to us. The standard of their work was exemplary. They made suggestions that improved the aesthetics of the job, and we were very impressed with the training offered to the apprentice who worked as part of their team each day. We would have no hesitation in recommending this company for their professionalism, skills, quality of service delivery and high standards of personal conduct. Well Done Liam, Ben and Joe! Not forgetting Spencer for many years of maintenance and Debbie for the friendly voice at the end of the phone.
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The plumber who called at my house was friendly, helpful and efficient, quickly sorting out the problem I had. I was so pleased with the service I have asked them back to repair other plumbing related issues. The lady on the telephone service was also very friendly and quickly made arrangements to have the plumbers call round. Very happy with this company and would recommend them and I am using them again.
Liam and team installed a new system boiler together with a new tank and smart controls with a Nest system. Have to say this was a very neat and professional job. Two day install and Liam came back the day after installation to ensure that everything was working as efficiently as possible and took the time to go through the Nest system with me. Very happy with the product and the service received.
Great service. Did a good job. On time and professional.
Boiler replacement, additional radiator and power clean . Very professional , friendly team which included an excellent apprentice . Took full Covid precautions over 3 days and we felt very safe despite being in the high risk category . The advice re new system from Liam has proven to be 'spot on ' as we now have a very effective and efficient heating system for the first time in years !Thank you .
Deli
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