Stoke-on-Trent, United Kingdom
Newcastle Rd
N/A
+44 1782715444
Wheelchair-accessible entrance
Superb staff working in difficult circumstances. So why not a 5. Basically it's the parking problems. We have to arrive an hour early to be sure of a space in time for appointments. Hundreds of people use this building daily but parking is wholly inadequate. Bearing in mind that most people attending have got cancer at one stage or another and are often unable to use public transport the parking provision really wasnt well planned at all. Well done to the staff though, fabulous.
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Delivered my baby naturally here due to the midwives encouragement. So glad that I did it that way. Aftercare was at the push of a button (4 night stay as baby struggled to latch). I'm still breastfeeding nearly 5 months on.
Amazing staff, all friendly, always smiling and ready to help. Thank you for an amazing birth experience!!!
Staff and care plus place itself.
My godson and his wife had their 3rd child recently. They were not happy at all with what they experienced. For example , when asked if she wanted toast she was given two cold slices . Their assigned mid wife was useless. She showed no interest until the head of mid wife’s came in who actually delivered the baby because their assigned midwife was too busy finishing her brew and seemed dismissive of her anxiety and pain. Very distressing. many thanks to the head of midwifes who thankfully came and saved the day. The four stars are for the head of midwifes and the maternity ward. Dread to think what would of happened if she wasn’t there as the baby had the cord wrapped round his kneck and was struggling to breathe. Their experience this time was shocking and really uncomfortable compared to their other two delivered children born at the maternity ward.
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