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Motus Commercials York - DAF

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York, United Kingdom

motuscommercials.co.uk
Truck dealer· Truck repair shop· Truck parts supplier

Motus Commercials York - DAF Reviews | Rating 4.2 out of 5 stars (8 reviews)

Motus Commercials York - DAF is located in York, United Kingdom on Auster Rd. Motus Commercials York - DAF is rated 4.2 out of 5 in the category truck dealer in United Kingdom.

Address

Auster Rd

Phone

+44 1904692909

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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A

Andy

Long waiting times . But the staff are friendly.

C

Colin Tate

Excellent service, fast repair, was surprised they stocked the part needed for a small dealer

M

Mark Slater

My old man works er best place on cliffton moor big respect 2 the motus crew

D

David 64

Fantastic customer service.

M

Mathew Dennison

Their quoting system is awful. I make it very clear what is required, the answer part is approximately 1100. plus 8 hours (when prompted for install) Then silence (I guess I was expected to mentally connect for labour price) I kindly ask for a complete price, instant response approximately 650 for 8 hours. I start to confirm by saying so total install cost - cut short with "you're looking at approximately 1800" I have a few issues here, telephone manner, very poor. Pricing all approximate, including fitting time. These types of business could learn from very basic customer service skills and selling skills, trust me when I say you will make a whole more money for yourselves! Unfortunately just not in this particular case.

A

Alexandra Neely

Bought a van from Imperial back in February, had a fuel pressure problem to start with and they agreed to change the fuel filter for me (100 job), didn't rectify the juddering I was experiencing on acceleration. 6 months later the van has stopped working, it now needs 2000 worth of work doing to it to keep it going, new fuel rail and fuel pump. Imperial are saying unless I prove the problem was pre existing (which is of course extremely difficult) , they won't spend a penny to help. Just be aware that buying a second hand van from these guys can end up a costly decision. Their response was "thats why people buy brand new with warranty" and " this is just part of the blame culture". Wait a minute, don't you sell second hand vehicles?

N

Nathan Robinson

Friendly staff

M

mark ivinson

FIRST FOR HGV IN YORK

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