Ringwood, United Kingdom
124 Kingfisher Way
N/A
+44 7919993413
plenty of advice and help over the 'phone, top man!
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Prompt service and sorted problem of mower not starting but charged 40 for a solenoid costing less than 15. Further to the reply posted by Mowercare, it should be noted that the solenoid supplied had no branding or identification on it so is unlikely to be an expensive item, although that's not to say it isn't any good. Units made by Stens, which are well reviewed and widely used, cost just over 11 from a recognised mower parts supplier. These are not expensive parts. Also, on contacting Mowercare initially I was advised that he would come and 'put the meter on the machine' to check it out, with no mention of any charges. After quickly identifying that the solenoid was at fault, I was advised that replacing it would incur a 60 call out charge. So the bill for 10 minutes work, a 10 solenoid and traveling to Alderholt was 100. VAT is also chargeable on top.
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