Newbridge, United Kingdom
Queen Anne Dr
N/A
+44 1313330091
Wheelchair-accessible entrance
Been trying to get a refund after our Holiday was cancelled. Have used many times before, but won't be using again . They are using every stalling tactic they can. We would have been happy to accept a credit note etc, but that's not even an option. Shocking service
like
I called number provided to arrange collection no answer, after 30m of waiting we took taxi to get our car, gate was closed. This is f... joke not serious company. Day after I call them to make complaint person on the phone hang up, when I try again they keep disconnecting. I go there to take my car 40m drive, gate this time open but nobody there for 30m. I have my car keys so I just took my car and go home. SHOCKING.
Tried to cancel my booking due to holiday being cancelled. Received no reply or refund. Have used before due to cheap cost but will not be using them again as their customer service is nonexistent!
Its fine, used three times and never had any problems, reliable and friendly.
Deli
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