Newcastle upon Tyne, United Kingdom
8 Neville St
N/A
We were absolutely appalled at the treatment we received at the hands of Isaac at about 3:15 today. My sister lugged her suitcase up the steps and we went in. She asked for a decaffeinated coffee and was told they only had decaf tea. She said that she wanted coffee at which he shrugged. She then asked if she could use the toilet at which he said ‘the toilets are only for customers’ ‘I’m trying to be a customer’ she told him in a very reasonable manner To which he replied ‘I don’t like your attitude’ What??? So we had to struggle out again. No coffee, no toilet. Horrible attitude to 2 polite women in their 60s
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A change from the impersonal experience of the larger coffee chain
Deli
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