Newcastle upon Tyne, United Kingdom
Scotswood Rd
$$
+441912288600
N/A
Just had my car serviced. Very efficient and excellent communication throughout. Well impressed.
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i bought a Vauxhall Adam 3 years ago which is a lovely car but i needed a bigger car due to having 2 dogs, i came to Hyundai Newcastle to look for a larger car, we found a Hyundai Kona was perfect size for us, we where seen by Paul and Atlanta who where absolutely brilliant from the start, they helped us out a lot by offering us a brand new car which is a really good price, i would highly recommend coming to Hyundai Newcastle as the staff where so helpful, Paul and Alanta especially!
Honest dealership. Leased a car from here and it was faultless. Excellent price. They will buy used cars at the price they state too. Positive experience.
Booked a service and MOT through their website today. Email came through confirming MOT booking, but not service. Called the branch to make sure they could also do a service at the same time. Spent 15 minutes talking to someone who seemed to not know what they were doing. Quoted me 400 for a service on a 4 year old car with 30k on the engine (took him over 5 minutes to even tell me how much a service was). Then said he'd look to see what the website quote was, he said this was 330, but couldn't explain why the two were different. Decided to cancel MOT and not book service as can get it for 1/3 of the price elsewhere. Also asked for my details to be removed, as eventhough when I signed up to the garage at my last service I asked them to not contact me they've been emailing and texting me. At that last service (2 year old car) they tried to charge me 425 for some new rear brake pads. Didn't get them to do the work. Took it into my local garage for a brake service and they had to call me to double check I'd asked them to look at the brakes as they were all perfectly fine and nothing needed replacing. Local garage didn't charge me.
Great service from these guys.Did not need the courtesy car as the car was in the work shop at 8.00 am as promised and back out by 9.30. service manager had good sense to order the part in advance, not knowing if it was needed or not. This saved me an 80 mile round trip. full warranty check and wash and valet included.
Had my first service today . Nice friendly staff car serviced while I waited.
Sales people tried hard to get me car and finance.Nice car.Good sales technique.Would recommend!
Nice place, the new car sales manager was fantastic
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