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Pearson Professional Centres

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Newcastle upon Tyne, United Kingdom

pearsonvue.co.uk
Driving test centre· Professional services· Driving test center

Pearson Professional Centres Reviews | Rating 3.8 out of 5 stars (5 reviews)

Pearson Professional Centres is located in Newcastle upon Tyne, United Kingdom on 3 Collingwood St. Pearson Professional Centres is rated 3.8 out of 5 in the category driving test centre in United Kingdom.

Address

3 Collingwood St

Phone

+44 1618557499

Accessibility

Wheelchair-accessible entrance

Open hours

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S

sarah umair

Brilliant staff. Very polite n friendly. Clean area with social distancing and sanitizers available. Very clear instructions were conveyed regarding the exam n seating. Good job.

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Optimist Prime

Its best if organisations like this go out of Business in the near future. Lies. Shocking customer services and utterly incompetent professional standards. Booked the only test available for months which was some 30 miles away at 8am on a Sunday morning. Turned up to find the centre was closed. Called customer service team and was told by 'Beth' that I should have received an email and it was my fault for turning up. Her attitude, condescending demeanour and overall utter lack of customer service levels was shocking and felt like i was talking to a stroppy teenager. Eventually Beth agreed to look into the issue and confirmed I didn't receive the email and that she would instead rebook my test and send out an email form to refund me for the 85 of taxi fairs wasted because of thier error. No email arrived so contacted customer services. All lines now closed or call disconnects during waiting music. Eventually emailed the customer services team to be told by Jason Moran that he would look into this and solve my issue asap. Weeks later and he emails with a generic response about what a good company Pearson Vue are. How great they are at customer service and that it is entirely my fault for turning up on the day. Utterly shocking, totally unprofessional. Though with rating scores like these I doubt thats a surprise to Pearson Vue.

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Gary Bell

Excellent very professional and very friendly staff. All safety measures in place for covid 19 well done

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Sam Graham

The guy is very rude and the staffs were not very nice. Really bad atmosphere. It's like they have a very bad day and don't want to do their job and don't care.

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Nathan Carter

Good centre with friendly staff and the theory test was good just I failed on my hazard perception so better luck next time I guess haha :)

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