Newtownards, United Kingdom
12 North St
N/A
+44 2891828674
Wheelchair-accessible entrance
Let me start by saying I love credit union and idea of them. However, I just left the Ards office, after trying to setup a savings account. Had photo ID with address, but they needed another. Ok understand that, I had a copy of my TV licence on phone. Lady on desk, we need a hard copy and phone copy is not good enough. Me, Ok, I send it to you. Them, We don't do that and wouldn't know how to do that. I would have paid for the printing of the TV licence, but I just didn't get a chance to say that. As the lady just turned and got on with something else. Rude! Overall I found the service at Ards to be unfriendly and unhelpful. I understand you need to stop fraud, but you need to update your system, as more & more companies are going paperless and don't send their bills in the post.
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Deli
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