Nottingham, United Kingdom
32 Market St
N/A
+44 1159474244
Toilets
Wheelchair-accessible entrance
The new reception team are friendly and efficient. Happy with the care I have received at the practice
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I've been at this practice since I was a young child over 40 years ago and although it's changed hands, changed names and changed location through that time I have stayed with them. Just met my new dentist Jeevan and was very pleased with the care he took for a procedure I needed doing. He explained everything clearly, made sure I was comfortable all the way through and had a very calm and friendly manner to put me at ease. Afterwards Jeevan explained clearly the aftercare that I needed to do following my appointment. I was also given a print out of these instructions to refer to. I have also found the reception staff at the practice friendly and efficient during the various visits I've had over the years.
Impossible to get through on the phone and no reply to emails after trying over several weeks. The actual private dentists are fantastic if you can actually get through to get an appointment. I've now registered at a new dentist.
Absolutely disgraceful service! I have tried to get in contact with these people and they never answer the phone! Close down the business if you’re going to show service like this!
I have been at this dentist since being a child and have moved with them from Talbot St to Market St. I have always liked my dentists, they are professional and make you feel at ease. However I feel like the receptionists can be a bit rude or abrupt even if they don't mean to be sometimes . I've noticed other reviews seem to say the same thing I'm afraid. I like my dentist so I get on with it. Not sure why it takes so long to get through the phone lines most of the time, between 2-5 mins. I was a bit annoyed back in May when they weren't sending reminders and I was told the wrong time for my appt and I had missed it by 15 mins and it was blamed on me. I was in tears as I walked out as it was an urgent appt.
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