Omagh, United Kingdom
13 James St
N/A
+44 2882839353
Wheelchair-accessible entrance
I hired 2 LWB vans from the Omagh branch and have to say the staff couldn't do enough to help us. Multiple staff helped to get the vans checked out so we were on our way asap and the same when we returned them. Had to change our plans and go through the south on the way back and a quick phone call had it all sorted and covered on the insurance. Had to rebook 1 of the vans for the following week and again the staff couldn't be more helpful. Will definitely use again should the need arise, wonderful team in Omagh and a credit to the Enterprise group.
like
I hired a van for a day to move house. Van came on time. The side lights were being kept on by tape. They never told me about excess cover or anything like that. I used the van for the day and was told I would get a phone call for when they were coming up to pick up the van. The next day I had to ring them because I never received a call and they claimed they wanted me to get the full 24 hours from the van and wouldn't pick it up until tomorrow. However, they would not disclose if I would have to pay for a second day because of this. Next day, I wasn't available so when they picked up the van, they talked to a member of my household. The person gave all the details to the member of my household, no discretion and did not wait until I came or to call me. They claimed I had a broken back light to which I never crashed or could have possibly caused damage. They rang me up to tell me that I would have to pay 1400. This was for the back light, a minor claim. I have lost my deposit and was told I would be called about paying the 1400. They said that I should have had excess cover but no one had actually mentioned it to me. I am still waiting for a call. Highly unprofessional, I would not recommend
Lovely spot and people, very helpful
Rip off company. Planning to take money out of my account WITHOUT MY CONSENT.
I recently hired a van which I used to move furniture. On the return of the vehicle I was told there was a scuff mark on one of the tyres and I would not be getting my 300 we paid for insurance back! They took 140 off us and we are still waiting for your balance! I feel like we were ripped off by this company and will never use them again I would like a receipt showing how the hell it cost 140 for a tyre! I do not recommend this company to anyone!
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