Orion Customer Service Projects Limited is rated 3 out of 5 in the category management consulting. Read and write reviews about Orion Customer Service Projects Limited. Do you truly know how your customers feel about doing business with you? At Orion Projects we can help you to find out exactly how your customers feel, and what you can do to make your customer experience stand out from the rest. We use targeted transactional based surveying to build a picture of what you do well, and where you can make improvements. Once we have analysed the data we gather, we work with you to provide a bespoke customer service development programme, to support customer retention and business growth, in line with your vision for the future. We can also help with staff retention so you keep that knowledge and experience you've nurtured. The programme may include, systems and tools, process changes, restructuring to ensure you have the right roles in place and then the right people in those roles, soft skills and competency training, customer service strategy, customer charters and project management.
Headquarters
Brackley, England