Oxford, United Kingdom
72 Rose Hill, Iffley
N/A
+441865419970
Can't fault them. They fixed my car under warranty (gearbox issue), and subsequently identified a worn clutch. Repaired that too and only charged for the parts. Good service.
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Last year in summer I worked there for two and a half months on junior management position and during that very short period I witnessed a financial fraud, dismissal of their general manager who was blamed (in my opinion unfairly) for that fraud, new car abuse, driving on public road without number plates, mobbing of one of my colleagues who then decided quit and couple of other minor dodgy practices I won't mention here. On the other hand Brayleys Cars as a whole is managed by a very professional and hard working people; Paul Brayley himself and senior managers I had a pleasure to meet I do respect a lot. Same I can say about Kia's representatives I worked with and my colleagues from the branch. Unfortunately this particular location seemed to inherit at least one bad egg from Humphris Seat days together with his very questionable working ethics. This is a big shame because Kia cars are honestly really really good and they deserve better dealership in Oxford.
Terrible after service. I bought a second hand Ford Fiesta in this garage. I quickly noticed a few issues (such as a couple lights not working whereas I had an MOT dated at this same day). Among several minor issues, the USB isn’t working. If they quickly changed the lights, they wouldn’t care to have a look at the USB and wouldn’t even bother to reply to numerous emails. I had to threaten them so it could be done. The answer? “It’s not working, indeed. We don’t know why, an update could be needed, you should go to Ford, there is nothing we can do. The car wasn’t advertised with USB anyway”... If you buy a second hand car in there that isn’t a KIA, I hope you won’t have electronic issues, because they will simply not care, and won’t do anything. As a bonus they will take you for a fool.
I bought my car month ago,the seller been very helpful and friendly! I recommend everyone to buy safe,and this guys give you warranty
Very good Cars, expert advice and non pushy sales persons, a great all round buying experience.
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