Oxford, United Kingdom
78A West Way, Botley
N/A
+44 1865243000
Wheelchair-accessible entrance
Where do I even start with these guys... An hour late to our zoom consultation with co owner Martha (120) Gave us the wrong cat after being looked at on our first visit, which they had to extract her urine under sedation as her bladder was too inflamed and thick (250) Didn't reply to 2 follow up emails after her treatment to book her back in to make sure it had all gone well. I had to call in the end to find out what was going on Hadn't written us down for our follow up appointment, so I arrived to be told they had to try and \squeeze her in\. Told they needed her in all day... 10 minutes was the original plan as they were confident they could do it without sedation. Told they had to sedate her because they \Couldn't find her bladder\ Odd as they work specifically with cat's and as it was so big and inflamed last time. Made me wonder if they push for this considering without sedation it's 60 and with is 200. I said I would appreciate if they could get her seen to asap as I had work that afternoon and to let me know if it was to be any later. I also wanted to speak to Caroline (The other co owner) to discuss the sedation issue. I never heard back from them I rang an hour and a half later to ask how it was going, to be told she hadn't even been seen to! She's an incontinent cat that was in for a urine sample. I was lucky to get her there without her leaking out and now she's been sat in her carry case for an hour and a half. I went back and took her to our own vets where we had no issues at all. I strongly advise you look elsewhere if you want your cat to be seen in a professional and trustworthy environment.
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Very friendly, caring, trustworthy staff. They look after their patients well. Highly recommended.And we see quite a lot of them...
Very professional and reasonably priced. Definitely know how to handle cats :-)
They are very good vet for cats and they are well prepared to deal with cats that don't like vets. My sister's cat wasn't easy to deal with and they made sure he was well looked after, I really admired them and they gave very good care to him. They are friendly and professional. I only took a star off as it was due to the costs which are unavoidable as my sister didn't have pet insurance. Thank you for the many many years you have looked after my sister's cat.
Having recently moved to the area, I so appreciate and love the Cat Clinic in Botley. Not only were they attentive enough to catch a rare condition that our kitten had, they are just generally very communicative, helpful, personable, and flexible. I can often get appointments within the day or at least within the week, and I feel they truly consider and care about our kitties. Can't recommend highly enough.
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