Twickenham, United Kingdom
45 King St
N/A
+44 2083926990
Wheelchair-accessible entrance
Superb Service P & A Richmond I count myself lucky to have got Richard Webb and his team at Pack & Send Richmond to solve the problem of my godson's entire luggage including his computer stuck in Stansted on his way to start work in Stockholm. Richard was clear, efficient, sympathetic and went out of his way to make things happen and repacked all boxes now all safely delivered with all documents necessary. They are experts offering and friendly, reasonably priced service. Cannot recommend them higher. Patrick
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Pack & Send Richmond Park helped me ship my daughters possesions back to London after studying in Toronto for a year. The team were always quick to respond and were suportive of all of my questions whether by email or by phone. The shipment was picked up and delivered as per the schedule without any issues along the way.
I needed to send a much-loved antique amplifier to Suffolk for service. I tried Pack and Send for the first time. The service was exemplary and communications excellent. The amplifier arrived safely and promptly at the repairers. I'd definitely use Pack and Send Richmond Park again.
An excellent service - fast response times, accurate pick up, careful packing, timely and clear communication, and the important belongings I needed shipped from London to Zurich arrived in perfect condition in only a few days. Thank you very much!
Shipping personal belongings boxes from London to Stockholm Pack & Send Richmond expertly piloted navigation through the minefield of post Brexit red-tape; from start to finish they were a model of professionalism .In particular Richard Webb who was always on hand to reassure and help in every way. Five star is short changing: these guys were off-the-scale.
Our son had to leave London earlier this year owing to COVID-19 and International boarders closing. Luke was hoping to return later in the year, therefore he left one of his bags in London for his return. As no one predicted this pandemic and the impacts it would have, especially for travelers, meant Luke had to reassess his plans not knowing when he can return. We were then faced with the task of getting his bag shipped home and PACK& SEND were fantastic, they assisted with the paperwork and answered any queries promptly and acted in a professional manner at every turn. Once everything was finalized , they informed us the bag was on its way , and it was at our front door in Sydney in 4 days, WOW, impressive. Highly recommend.
I have been lucky enough to work with Pack and Send for a year and a half. I do not know what I would do without them. I always get a swift response and amazing customer service from them! There have been some shipping complexities (from ourside) and at every single point Pack and Send have walked us through. They are nothing but professional, friendly and extremely efficent. Before using Pack and Send Richmond Park I used to assume all couriers are terrible- this is not the case. It is an amazing team and I and the company I work for could not be more greatful for their help!
Amazing customer service, very through and attentive. It is fantastic that any issues or concerns can be and were attended to directly and swiftly. No waiting on call centres, just pick up the phone and speak to someone who knows what they are talking about and contacts you back as promised. The whole experience was perfect. Highly recommended and will use again.
Deli
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