London, United Kingdom
2-4 Victory Parade
N/A
+442038450091
Very Helpful & Friendly Staff and a Fantastic Service.. Update Many Thanks for building my Mason Bokeh Adventure Bike the Ride is amazing and looks stunning, too.. See you again in a few weeks..
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Deserves 10 stars. These guys are awesome. Their passion for cycling and customer service is amazing and it shows in everything they do. They built me a custom Genesis CDF in super quick time when everyone else failed me. They also stock a huge range of quality components which is rare for bike shops these days. Do not waste your time with the big name shops.....this is a proper good bike shop.
I came in to the shop at the beginning of April to look for a bike for a commute to work and for relaxing weekend rides. Lee immediately picked up on my wishes and showed me different models that would suit them. I was torn between two bikes and after some thoughts and trying both of them, I now have found the perfect bike! I am really impressed by the customer service and the knowledge of the team. Thank you so much for all your help! I love my bike so much that I changed my plans from cycling to work twice a week, to cycling there every day!
Came in on a Sunday where most nearby stores couldn't help me, was seen and had my bike repaired in 30min. The store itself has plenty of products to interest anybody who rides a bike and the staff are probably the friendliest I have ever seen. Will make this my regular store for most purchases/repairs. Also, when it comes to repairs - these guys do not stop till they find the problem. They are absolutely thorough and did a great job on it. I rarely write reviews, so the fact that you're reading this should indicate how pleased I am with them.
Pave Velo is a great bike shop! If you're looking for a bike, equipment, clothes, or servicing, I recommend going inside and talking to the friendly staff. My experience is that when sprinting elbow to elbow at 40mph you really need to be able to trust your equipment, and Pave Velo's work is good enough for that. I race frequently on the velodrome nearby and do many thousands of miles of training and racing on the road each year - and through wearing parts out and upgrading my bikes, I've spent a lot of time at the shop. All of the work I've had done at Pave Velo has been great and I'm always happy to compete on bikes they've done work on. All my teammates and rivals who have been to the shop say the same! As well as doing work good enough to race on, they're also involved in the local community and offer a lot of equipment for beginners, commuters, and kids.
There is a really good reason why these guys have such excellent ratings - they deserve it! It may sound silly to say "It's a bike shop" but in a world dominated by the likes of Evans & Chain Reaction this might be just the place you are looking for. All of the staff are friendly, knowledgeable and genuinely helpful. Without being prompted they take personal interest and follow up; I was genuinely surprised when I received regular updates on progress of a matter they were helping me with. Very happy indeed with service received, I would recommend them wholeheartedly.
Excellent service from really friendly staff. They helped replace a bolt on my bike which could have caused serious damage if not tended to and even did it free of charge. The staff seemed very capable and the store had an abundance of bike accessories available. I am definitely coming back here to service my bike and would recommend others to do the same.
Brilliant addition to the area. Pave Velo have an awesome reputation in Cornwall too. I ride vintage bikes, and although this shop does not specialize in these kind of bikes - the advice, support and service is always awesome. I needed a steel wheel trued earlier today and they did it on the spot to help me get back on my bike.
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