Plymouth, United Kingdom
Porsham Cl, Roborough,
N/A
+44 800321666
For a company that deals in security it is amazing that they employ people who lie. Do not use chubb security for you alarm systems. They provide dreadful service at an expensive price. Any dispute on billing and then they get aggressive on chasing bills. Avoid.
like
I have been a customer of Westcountry security Chubb security for over 30 years. I have no issues with the maintenance of my system, I can not say the same for the billing staff. Last Saturday due to an issue with their system they charged me twice for the same thing. I have spent all week trying to get a refund of 240. I was told on Tuesday I would have the refund on Wednesday, yesterday they told me I would get a refund on Thursday, today they told me the money had been refunded, (it has not). The operator phoned back to say she \thinks\ the money is with HSBC. I do not even bank with HSBC. I have been shouted at by a male customer service guy, I have had the phone slammed down on me and I have been lied to. I have made a formal complaint which has not been acknowledged. Think our happy relationship is about to end!!
Deli
The best companies in the category 'Deli'