Poole, United Kingdom
Sandbanks Rd
N/A
+441202748445
Doug & team were very professional, knowledgeable and polite and completed the job as quoted and on time which is fantastic. Quality of work is excellent and we look forward to the winter to use our new burner. Would definitely recommend to others.
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Doug is brilliant. Right from the start he was efficient,reliable and professional. We are over the moon with our log burner! Competively priced, tidy and a great finish. Cheers Doug.
Doug and his team are A our wood burner is simply amazing! Reasons to recommend Doug: He knows his stuff, he wasn't pushy and his price was incredibly competitive (no hidden extras) He actually listened to us, and because of that we got exactly what we wanted within our budget! Fantastic customer service - before, during and after the work (he worked with us when we had - several - changes of mind!) Managed and coordinated everything from start to finish (e.g. disconnection of gas fire; sweeping chimney; plastering etc) Turned up when expected, on time and finished the job in 2.5 days (rather than the 3 he quoted) Cleaned at the end of each day and removed all debris at the end of the job All round really nice guy :-)
Couldn’t fault the customer care and service 5* company front start to finish
We were very pleased with Doug and his attentiveness, courtesy and advice throughout the whole process. Our installation was not a straightforward task but everything was completed within 2 days with a minimum amount of fuss and disruption. We would thoroughly recommend Eco Log Burners
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