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Marquis Motorhomes Dorset

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Poole, United Kingdom

marquisleisure.co.uk
RV dealer· RV repair shop

Marquis Motorhomes Dorset Reviews | Rating 4 out of 5 stars (5 reviews)

Marquis Motorhomes Dorset is located in Poole, United Kingdom on 41-45 Old Wareham Rd. Marquis Motorhomes Dorset is rated 4 out of 5 in the category rv dealer in United Kingdom.

Address

41-45 Old Wareham Rd

Phone

+44 1202738777

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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Paul Thompson

We had outstanding customer service from Marquis Leisure, and from James in the service department at Poole and Sharon at Preston in particular, who saved our holiday through their initiative and flexibility. In the middle of our holiday the Sargent touchscreen control panel failed, leaving us with no 12v for lighting, water etc. Catastrophic. We contacted Sharon at Marquis Leisure in Preston (where we had purchased the motorhome), and she contacted the dealerships near where we were staying in the south-west to see if anyone could help. No dealership had a spare part on the shelf, but James at Poole offered to swap a touchscreen across from a vehicle on the forecourt. We drove across to Poole and he was as good as his word, and within an hour of arrival we were on our way again with the touchscreen replaced. We are so grateful for, and impressed at, this approach to customer service. Thank you!

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Chris Pearson

Visited for servicing recently and was very pleased with the work done. Would have no hesitation in recommending Marquis for your services and repair works.

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david bishopp

The buying of a Motorhome at Marquis Poole Dorset is quite special and a thorough talk through at the time of collection is an added comfort. Our experience of the staff and their efforts in dealing with any problems has been excellent.A recent situation regarding a window replacement issue was dealt with effectively.The visit to their service depot was completed on time and in a very helpful and pleasant manner. Thank you Marquis.

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Cosmo Genco

We collected our new motorcaravan and it was social distance demonstrated to us. It was a good experience.

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Phil Brooks

I'm writing this on behalf of my sister in law as she is way to nice to complain while owning there motorhome . Thankfully they have sold it and not back to them as they could not be bothered to return their call . They purchased the motorhome a few years ago and has not even gone 1500 miles .. yes 1500 miles . They had it serviced by them every time but the rear camera failed , so they contacted them for them to have a look . Told them it needed a new camera and was out of warranty by 4 months . Being elderly they agreed to have it fixed at 700 which they said was cheap and let them have the camera at cost . Well all they did was replace the cable front to back which was all it needed . They never gave them any of the old parts back or the box the new stuff came in . Well I spoke to the manager after he left his phone number expressed my views but to no avail . So be warned great at taking your money but as far as any goodwill to customers that spend well over 40k with them zero help .

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