Queen Alexandra Hospital Emergency Department

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Portsmouth, United Kingdom

porthosp.nhs.uk
Emergency room

Queen Alexandra Hospital Emergency Department Reviews | Rating 3.3 out of 5 stars (5 reviews)

Queen Alexandra Hospital Emergency Department is located in Portsmouth, United Kingdom on Hunter Rd, Cosham. Queen Alexandra Hospital Emergency Department is rated 3.3 out of 5 in the category emergency room in United Kingdom.

Address

Hunter Rd, Cosham

Phone

+44 2392286000

Accessibility

Wheelchair-accessible entrance

Open hours

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D

David Imber

Was taken in by ambulance to acute medical ward excellent doctors and nursing staff could not have wished for a more professional service i feel I was very lucky top service can't thank them enough

C

Chrissie Winter

I was sent to a&e yesterday by my doctor. I was very scared that my condition was not good. I was prepared for a long wait, but I was seen in 15 minutes, and on my way home just over 3 hours later. I was treated kindly and well by everyone I saw. Investigations were very thorough, and I was sent home feeling that I had been checked out thoroughly and had no immediate worries. Thanks to all the doctors, nurses and staff. 5 *

T

Tim Woo

Attended the children's A and E. All the staff were really friendly and helpful and there were lots of toys and stories for my 3 year old so she didn't feel too anxious.

B

Becca Johns-Lawrence

A disappointing show of care for the elderly. After being taken into A and E by some superb ambulance staff treatment went downhill. Granted the department was busy however being in your late 80's and just left in a corridor with no communication as to where you were going or why is less than ideal, after about an hour in the hospital she had to ask if she could have help to the toilet as none even thought to ask if she needed to go. after initial tests we were moved to the majors part of A and E but again were not told what we were waiting for (I.e. test results, to have a scan booked or to see a doctor) it took my nan attempting to get out of her bed for her to even be asked if she needed pain meds and to arrange to swap her from the temporary bed to a more comfortable one. she has a pre existing condition that leaves her in absolute agony if she is laying for long periods. after being in A and E for almost 8 hours it was decided she was fit to be discharged and that process can only be described as \get her out as quick as possible before the shift change\ during the 8 hours of being there I was occasionally going out for fresh air and to keep other family members updated on her condition, on re entering A and E you have to be buzzed in, this isn't a problem but the attitude on occasion of the receptionists who activate the door could only be described as short and visibly irritated. It is very much appreciated that the department is run on a tight budget with targets that are set down by others, however basic patient care, compassion and understanding for the family goes a long way. it has to be said that most of the staff she was treated by were wonderful, however there were definitely those who seemed to just want her out of the way as quick as possible, and when you are in that situation it is the negative that stays with you more than the positive.

M

Mobarkcpt Mohammad

Went there with huge back bruise bigger than my tummy then they said take painkillers and you can buy them from anywhere. I could barely walk with so much pain.