Corby, United Kingdom
5 Cockerell Rd
N/A
+44 1536400890
We have used this company for years. Professional, courteous, good prices and high quality. Sometimes gets busy with increased lead times but usually able to accommodate large orders.
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I gave this firm a job (2,500) because Harriet in sales was so positive and gave me a square metre quote over the phone, other firms wanted drawings etc. In an email I asked for some parts to be white.....\The four 100mm posts and two T sections (100x100 and 100x50) to be white and the rest royal blue.\ James Sharpe the commercial manager forgot to pass this on to production and went on holiday. I got 2 incorrect parts white and the six requested parts blue. The goods were wrapped on collection and Powder Tech refused to pay transport costs for them to be recoated. There were several surface defects, highlighted with photos in an email to director Richard Bessant. A flange which had been bent by the galvanising company (not a problem in itself) wasn't straightened prior to coating so the power finish cracked straight off when it was assembled.This email didn't even warrant a response. If the management is this poor why should the staff care? Other companies exist, I suggest you use one.
Deli
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