Prescot, United Kingdom
17 Warrington Rd
N/A
+44 1514309555
Wheelchair-accessible entrance
I desperately needed a taxi early in the morning and the controller went above and beyond to get me a cab, when there was none available in my area. Driver was so nice and got me to/from my destination in time. Can't praise them enough!!
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I rang to book a taxi for 5.30am to get to Liverpool, in order to catch an early coach, and they told me that the drivers only start work at 7am, so they couldn't take my booking. By 7am my coach will have well left. So I had to re-book with someone else. What kind of taxi firm only start at 7am, or am I being fobbed off? I thought all cab firms operated 24/7.
Customer service is appauling and the operator who is from out of town is one of the rudest individuals I have ever had the displeasure of speaking to.
Called for a cab and was told would be 20 to 30 minutes. Never came and then the company would not answer the phone.
I took a cap for a train station that is about 20 minutes away from where I live. I was following with Google maps and the driver was taking all the wrong turns he could. The cap picked me at 19:14 and arrived to the destination 20:00 (around 45 minutes). The distance was 13 miles (make your calculations and you'll see the time required!) If I have taken public transportation I would have caught my second train. I ended up waiting for an hour for the following train. I will never recommend the all black cabs nor calling them again
Deli
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