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ESP UK

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Redditch, United Kingdom

espuk.com
Consumer Electronics· Security system supplier

ESP UK Reviews | Rating 4.1 out of 5 stars (8 reviews)

ESP UK is located in Redditch, United Kingdom on Shawbank Rd. ESP UK is rated 4.1 out of 5 in the category consumer electronics in United Kingdom. For more than 20 years ESP has been developing and supplying security related products to the UK electrical industry. As a leading safety and security product specialist, the company offers a comprehensive range of electronic security and fire detectio...|For more than 20 years ESP has been developing and supplying security related products to the UK electrical industry. As a leading safety and security product specialist, the company offers a comprehensive range of electronic security and fire detection solutions to meet the requirements of installers and contractors. The range includes CCTV, Access Control, Video Door Entry, Essentials, a growing collection of conventional and addressable Fire Protection products and the newly launched Duceri Emergency Lighting collection. As well as unrivalled range of security solutions, we offer a free training and advice facility to ensure our customers get the very best from our products. As part of our technical support service we are able to offer detailed advice on system design across out entire product range. www.espuk.com,For more than 20 years ESP has been developing and supplying security related products to the UK electrical industry. As a leading safety and security product specialist, the company offers a comprehensive range of electronic security and fire detectio...

Address

Shawbank Rd

Phone

+44 1527515150

Company size

51-200 employees

Headquarters

Redditch

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Paul s

That's the last straw with esp products and their apps. Nothing works properly. The apps are awful and are obviously not correctly written and definitely have not got a professional software development team working on them. So many bugs and user issues. Esp looks very much like basic poorly developed products with fancy packaging and wording. The CCTV cameras have obviously never been correctly field tested for installation issues. Dome cameras you can't tilt or turn to certain positions because the mounting base has plastic lugs that get in the way of the cable exiting the rear of the camera. Have had more than enough issues with various products of theirs and wasted a monumental amount of labour time trying to get the products up and running. No more purchasing of esp products for me anymore.

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Andy Gossett

I needed some advice on software settings for a newly installed GuardCam Deco unit and telephoned their Redditch HQ for support. Was put through very quickly for technical advice and the query was dealt with in a matter of seconds. Very impressed with both the equipment and the service.

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M Kinili

Absolutely disappointed & appalling tech support. If you don’t know your own products; who should? I had to call Bulgaria thanks to your tech support engineers and get the info from them. Will never use ESP. We took over a job that was left half way through by a sparky. I will rip them off the wall whenever i see your brand - and will push my clients from now on to get rid of your products. You can not run a security firm if your staff aren’t trained to control the situation, instead it was us who were teaching your staff what to do. Very disappointed.

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Steve Collicott

Utter junk. Had an 8 channel 4K system installed, 2 cameras steam up, one permanently. User manual is brief to say the least, doesn't describe much of the menus so guess your way through some of the set up. Motion detection doesn't work at night and I have one channel which will not record unless I use manual record. The app is very basic compared to other some competitors. Don't waste your money

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stephen close

Dreadful after sales, please be aware that whatever you buy now will be obsolete in a few years including spare parts.

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Paul Shepherd

We speak to ESP technical dept from time to time and they are absolutely excellent. Friendly, knowledgable and on the same wavelength. Would recommend to anyone. Thank you Adam, Lee and Chris and well done from all at City Jewellers.

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wayne tucker

I give this rating to ESP as there products as a installer are very reliable and the team in technical should you require it are very helpful and friendly. I Recommend This Company And Its Products To All My Clients Wayne Tucker Director WT Electrical Ltd

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geoff parsons

Utter rubbish after sales and technical support non existent don't bother

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