Market Harborough, United Kingdom
St Mary's House, St Mary's Road
N/A
+44 1858431160
I am extremely unhappy with resort solutions and it’s attitude to members during Covid. I like many others will be unable to use my time share this year and when I asked if I would be able to transfer my weeks or get a reduction in my maintenance fee next year all they did was quote terms and conditions to me. This pandemic is an unprecedented occurrence so I thought they could have at least relaxed their 8 weeks transfer time but no. But others who’s weeks are not affected will happily be able to use theirs at the cost of other members. I wonder how many other members are unhappy at this.
like
As an Alto Club member, I have always found them friendly, helpful, and professional.
Always give helpful advice and pleasant staff
Unfortunately I can't give less than one star. Only when something happens do you see the true colours of a company, it's onwer's and director's.
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