London, United Kingdom
83 King's Rd, Chelsea,
N/A
+442073516593
Usually my father and I shop at the revital at Wigmore streeet. My mum purchased some items at this store a few weeks ago with cash and forgot to ask for a receipt. She purchased the wrong items, so we called and asked if it was possible to exchange the products for other products without the receipt, the lady in the phone said yes. Today my dad and I were passing by the store on the way back home. The lady on this store gave us the worst possible customer service we have ever had. She first agreed, and then changed her mind, said she could not do anything without a receipt. Then said I needed to ask my mum what was the exact date and the exact time she made the purchase, then said without the receipt nothing could be done. No consistency, and beyond that it was the treatment and attitude displayed to my father and I, she was interrogating us and treating us as if we had committed a felony! All over two or three items!!! Absolutely dismayed at the way this lady treated us today. Avoid this store like the plague! DO NOT SHOP HERE!
like
Paul’s knowledge on all products of which there is a great selection is exceptional. However, the other store assistants are rude, barely know what the product you are looking for is without looking it up on google. There is a lazy attitude which is not acceptable especially when the majority of clients are repeat customers. Invariably when you go into the store nobody bothers saying Hello or Thank you when you leave. Unbelievable. This is an issue.
Products are 100% organic.
You can find very nice organic products here!
Great store for Organic. Started using the store a few weeks ago and can't stop using the place.
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