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Riverside Family Practice

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Burnley, United Kingdom

riversidefamilypractice.org.uk
Family practice physician

Riverside Family Practice Reviews | Rating 1.6 out of 5 stars (5 reviews)

Riverside Family Practice is located in Burnley, United Kingdom on St Peter's Centre, Church Street. Riverside Family Practice is rated 1.6 out of 5 in the category family practice physician in United Kingdom.

Address

St Peter's Centre, Church Street

Phone

+44 1282644123

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Umsy Jav

Been with the surgery for all my life 36 years. Thankfully never had many visits myself. Up until the latest doctors took over the place was run with no complaints. Now it is just a farce, and every interaction with the surgery is difficult. Order a brown inhaler no we need medicine name, appointment yes in a few weeks. id class things as so bad, that you hope they could only go one way now is to improve.

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iremi nisces

Absolutely Poor service. Do not respond to emails half the time even when replying to the doctors email. Responses look like secretary typed up with spelling errors. Do not follow up with patients to give results of tests. Do not have appointments available online. Do not provide online access. Phone in only at 8 and 12 to get an appointment on the day. No appointments tough luck will have to phone next day. Do not let you book appointments week or month in advance. Very aggressive and rude tone on phone from doctor Dr Naushaba Nadeem GMC 6025640. Secretaries are the same no manners or impolite tone on the phone. Other staff are also impolite on the phone and in person, a few are OK and they know who they are common courtesy doesn't go amiss. Just there to clock in and clock out. Absolute shambles since got passed on from Dr. Singh who was a good doctor with a polite surgery. No professional qualified staff and doctors are also it and miss. Alison the Nurse is very good. Apart from that its your choice if you choose Riverside family practice in Saint Peters building. I would stay well clear. Better off going to a more polite, professional clean and hygienic Practice. All in my opinion so do your own research. Oh forgot to mentioned the receptionists are all female and clearly not trained and cannot help with queries most of the time. Famous response \Call back later\ There also chatting or eating when you actually go in and see while waiting for the doctor. 5 receptionists where in reality only 2 trained are required. Complete shamble. No wonder most of Dr. Singh's loyal patients have moved on to other surgeries. This practice should be reviewed by the governing body GMC. All the best in making your decision. I've tried my best to be as clear as possible. Take care.

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Sheena Cunningham

Always found reception staff helpful and polite. Yes appointments may be a week later if its not an urgent medical need but always managed to see a medical professional when needed. Referals made and tests followed up in reviews with the gp. The lady dr is so helpful and understanding. Thank you for a fantastic service Mrs Cunningham

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Ibby Ya Boi

Useless lazy clowns who constantly make mistakes, overlook details and need to be basically spoonfed to actually get anything done.

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Rico Jewell

Most reception staff very unhelpful .. one lady goes out of her way to help amazing lady .. docs are fair... never had bad experience as yet .. but some staff are very cheeky .. if only I new name of helpful one I did name her as she deserves an award compared to rest lol

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