Romford, United Kingdom
49-51 Brentwood Rd
N/A
+441708733695
Used Brian for 10 years now and have always been delighted with the service and the quality of the hundreds of soft tops he has supplied to me.
like
Total cowboys. Took my car in for rear window replacement. Had to ask twice for a receipt and told me ‘ah we are just word of mouth’. After a massive problem creating a receipt, the next day it rained and my window leaked and SOAKED my interior. Took it back two days later and had it replaced. A month and a half later and it’s coming away again. Extremely unhappy and the man said ‘well it will never stick’ - so why did you try and charge me for a repair if you know it can’t even be done properly? He swore under his breath at me, argued with me and the cut the phone off meaning I had to keep ringing back. He wouldn’t answer any of my questions and tried to make out that it was my fault. This will be the THIRD time I’ve got to take it back but I won’t be coming back here. Extremely rude and do not care for the customers. Just want your money and will complete bodge your car up. Back a square one with it now. Tried to tell me that he can’t do it again and now I suddenly need a new roof (that happens to cost 695). Absolutely livid. Avoid like the plague.
Never EVER go here. All these men care about is taking your money and they won’t do anything to help when it goes wrong. I had my roof repaired and a month later it’s leaking. The man on the phone (I think he’s called Ryan) is lovely when you meet him. But once there’s a problem he’s a completely different person. Doesn’t care for customers at all. Can’t wait to get you off the phone!! Please go somewhere else!!
Great
Really disappointed that a repair I had two years ago (oct 2014) was not with the material I was led to believe I was paying for. I asked for the repair to be done in leather to avoid wearing again and I've found out that it was a cheap vinyl lookalike, but paid leather prices. Feel proper ripped off! Had to have the same thing repaired again last week as it's worn through again and the upholsterer I took the car to explained that it wasn't done correctly and definitely wasn't the materials I'd thought I'd originally paid for.
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