Troon, United Kingdom
17 Portland St
N/A
+448009123123
Couldn't be more helpful when opening a new account. Helpful and chatty and Davina was a good listener and couldn't be more helpful. When I went to get my new card, everyone was helpful to ensure I went away with it that day. Only drawback was the postal system couldn't keep up with the branch as all my letters concerning the new account arrived the day after I went to pick up my card. Other than that, great!
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Their ATM swallowed my card - branch staff were indifferent and told me it was a problem with my account and that I had to contact my bank. I did and they said it was an ATM fault and they were just shifting the blame. While these things do happen, staff in the branch showed no empathy, no willingness to help and were unfriendly.
Deli
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