Clevedon, United Kingdom
1 Tweed Rd
N/A
+441275342656
We recently had a back door fitted and are really pleased with both the door itself and impressed with the customer service from start to finish. All staff were friendly and professional, worked well with Covid secure procedures and did an excellent job. We would have no hesitation in using Seal-Lite again or recommending them to others.
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Don't normally leave reviews but feel compelled after the terrible service we received. Order placed mid September by our installer. I saw the emails as proof. They didn't process the order at all. Chased 6 weeks later to be told they would now start manufacture and gave a fixed collection date 6-7 weeks later again to the installer. Installer went to collect, only the window was ready, the door he was told wouldn't be ready until the following week. My partner called 3 times but they weren't picking up the phone, so emailed the company as to see what had happened and if there was any sort of discount she could get for the delay and extra cost the issue had caused us as we were paying nearly 3k for a door and window. We had a couple of emailed responses, none of which acknowledged any blame or to apologise and the left internal emails in the trail saying; 'Even after my email she now wants to speak to you…' Product good/as expected. With all the choice available I would definitely look elsewhere. Very unprofessional and I know of others who have had the same delays recently. We'll be going elsewhere for the rest of the house.
Great Service i bought windows nearly three years ago and had some issues as i had been building a house they came, out no hassle very helpful and dealt with all my issues .Unusual to get this level of service
A great company to work with and the new showroom is definitely worth a visit for inspiration if you are thinking of upgrading and undertaking some home improvements. A wide range of products (and colours) to choose from also including great home security options.
Love this company. We had replacement windows in 2011 and have never had a problem with them. We need more windows , so they were the obvious choice. Their showroom was a it hard to find so use Google maps.
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