Newchaple, United Kingdom
Suite 5, Hobbs Business Park, Felbridge
N/A
+44 1342830490
Senate are a great company, I came to Monaco with them back in 2019. I have just rebooked for 2022. I watched from the Hotel de Paris and the Yacht it was amazing. That's why we are coming back :)
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This company doesn't pay their debts. All nice and friendly when you buy the tickets... a completely different story if you ask for a refund because the event has been cancelled. If an event is cancelled you won't see your money back. This review is genuine and it is not a spam. They do know who I am they just refuse to refund me.
No one wants to leave a bad review. But after a year of still waiting to be refunded I am sure everyone would understand my frustration. They said I have purchased my tickets somewhere else when I actually did purchased my tickets directly with them. So I am now fed up with these little tricks to take time or just messing around and decided to leave my bad experience with Senate Grand Prix for anyone who is thinking to ever buy tickets from them, be aware they are very friendly and nice to talk to when they need to take your money, but when things go wrong you will see a completely different side of them. I hope my review can help others. Save yourself a nightmare and look for other companies with better reviews to buy your event tickets.
We enjoyed a great weekend for the Classic Grand Prix in Monaco in 2018. We had a great time, the booking was seamless and easy, we met some lovely people and celebrated my husbands 50th birthday in style. Senate Grand Prix organised a payment plan so I could keep it secret from my husband and they were always close at hand for any questions or assistance. Would definately use them again.
For almost a year I have been hoping to get my refund, after Monaco 2020 had been cancelled, but still nothing, no refund, they never came back to me. I have lost all my hopes now and that is why I am leaving my review. If Senate Grand Prix had the intention to refund me they would have already done it by now. I would never ever use this company again nor I would recommend it.
The same happened to me, no refund after a year of the event being cancelled. I am now sick and tired to contact them and to hear always the same story that they are looking into it and they will come back to me. They never did, never got any refund. I have no options that to leave my review here for other people to be aware. It is the right company it is Senate Grand Prix I bought my tickets from, they DO have all my details, they just never ever refunded me. I hope it helps.
NO REFUND NO ANSWER ! Like many other who have left their reviews here, after one year Senate Grand Prix has still not refunded our tickets for GrandPrix 2020. Reading other people review it seems always the same they all complain they have not be refunded and even when they offered to repay some of the money they still ended up re-paying even less when it seems that all other organisations involved in the event of Monaco Grand Prix 2020 have indeed already refund their clients but Senate Grand Prix ! Certainly not a company to use in the future, be aware ! I would gladly change my review when I will receive a full refund, but certainly not if I will have to take legal action to get my money back !
We bought tickets for GrandPrix 2020 through this company, we are still waiting to be refunded after almost one year!! Very fed up with their replies of self pity and hard times the pandemic has touched everyone not only them! Reader be aware, buy your tickets somewhere else next time, they are definitely not worth to remain in this business.
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