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Ski Beat UK

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Brighton, United Kingdom

skibeat.co.uk
Holiday accommodation service· ski holiday organizer· Tour operator

Ski Beat UK Reviews | Rating 1.9 out of 5 stars (5 reviews)

Ski Beat UK is located in Brighton, United Kingdom on 3rd Floor, 33 Bond St. Ski Beat UK is rated 1.9 out of 5 in the category holiday accommodation service in United Kingdom. Catered Ski Holidays In 54 Chalets Across 9 Of The Top Resorts In France

Address

3rd Floor, 33 Bond St

Phone

01273 855100|01273 855 100

Open hours

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Matt Hollingsworth

Absolutely disgraceful Customer Service. A group of 9 of us booked a ski trip and a chalet back in March 2020 (cost over 11k). After the trip was cancelled, we were given a credit note and told that if we didn't book by 31st January 2021 we would receive a full refund. You can't get them on the phone, a reply to email, a response on twitter. I have even tried LinkedIn with the Marketing Director Laura Hazell (name available on their website) and communication is blocked. Totally appreciate that COVID has decimated the industry, but this is why they have insurance. Burying their heads in the sand is no way to solve this.

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Stuart Read

Holiday cancelled in March, understood around lack of early communication, but having chased every month since and told I would get an update soon, 9 months later still no refund. Promised a refund in December, still nothing. I’ve been calm and understanding, but totally taken for a ride. This company does not keep you updated, I have had to chase every single time, very unprofessional.

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Rachel Phillips

After booking a ski holiday with Ski Beat in March 2020, we are still yet to receive our refund 7 months later. This company has not looked after its customers during covid, and I would not recommend booking through them as no guarantees are in place. Extremely poor communication and a lot of very unhappy customers!

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Mark Purnell

See trust pilot reviews do not book with this company they will let you down. We were flown out.to resort on Saturday, collected prwbooked skis and passes from ski beat. Ready for a good start on sunday. We were told saturday evening that the resort was closing we have had no offers of refund partial.oe full No money back on ski hire or loft pass. Just got a cold shoulder they do not care about customer relations.

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Ollie Whittaker

We had a great stay in Chalet Boudu - The staff at the SkI Beat office were very helpful on the phone prior to heading out to La Plagne, and our chalet host did an outstanding job during our stay in the resort.

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