Plymouth, United Kingdom
12 Courtenay St
N/A
+44 1752223551
In-store shopping
Wheelchair-accessible entrance
Lovely little shop! I could quite easily spend all my money on the incense in there. Hate and love my friend for introducing me to this shop in equal measures!! Thank you! Xx
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Everything under one roof to do with smoking
I’m am so appalled by the older man that works at smokey joe’s, my partner and I are from Bournemouth and we bought our 2 vapes from here only last Thursday .. after the first few hours on our route back to Bournemouth we noticed they were both very bad products - by Saturday both products stoped working completely. We had been told we have a 30 day warrantee - 5 days later we come back from Bournemouth an decided to either ask for a refund or replacement as we were so disappointed to only be told “you’ve clearly been wreckless with the products and damaged them” with not a scratch on either of them. One no longer charges and the other leaks and has fallen apart. Nothing to do with damage it’s faulty. I am so incredibly disgusted by the customer service in that shop. Both coming from hospitality and business backgrounds and being spoken to like that I am absolutely shocked. We didn’t have a receipt but I had a PDF of my contactless transaction made on the 12th of July stating price, shop name, date time and location. I think anyone who speaks to people like he did & can leave people walking away in such discuss wiith no care should not be working anywhere near the business world, let alone a kiosk!!!!!!!!
Wide range of smoking related products. Makes you want to start smoking just so you can buy them Staff are friendly and helpful. They recommended a suitable item for me without trying to push a more expensive product.
Absolutely shocked & Disgusted by the manor in which we were spoken too by one of the members of staff at this shop. Me and my friend had come back to return a set of digital Scales, We were trying to get our point across that the scales do not weigh true when something below A gram was placed on there. The lady had no intention of listening to what we had too say and continued to pick up the scales ( WHILST THEY WHERE ON) to place them way out of view from me or my friend. As they were out of view the lady was weighing small bottles of E liquid, Rizla packets and coins. We new the issue was mainly with the smaller weights but the woman didn’t want to hear it. At so many points did I have tocask the woman to refrain from picking our scales up whilst they were turned on as this could damage them even more. To which she replied “How would moving the scales whilst on or off a diff difference” We took verbal abuse from this woman & Had her shout and scream at us completely unprovoked. Shame really because we’ve never had an issue with anyone else in the store.
Deli
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