Colchester, United Kingdom
6, Tollgate Centre, Tollgate W
$$
+44 1206544562
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I collected a birthday gift from the Chelmsford store this evening, as Colchester was sold out; unavoidably, my little boy was with me. The member of staff at the counter was very helpful and waited behind a door with my order until I'd managed to convince my son to go and look elsewhere. The staff member double checked before he came out with my purchase and packed it quickly into the waiting bag. He was very considerate and pleasant - thank you! I'm sorry, I should have checked your name badge so you'd get the credit! Great selection of pretty much anything a child could want in store and online plus plenty of parking available.
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Its good its smyths staff are nice and its sticked to the rafters with every kids dreams I didn't see any caps in stock and its a really tidy store !! We did well and got most on "Santa's list"
For such a so called great store. They advertised the present that I was getting for my son's 11th birthday, new in and not only did they not have them they didnt even existed on the site. I was really disappointed as they cater for all. But not a hoverboard or hoverkart. So I was left to go to argos instead paying over the odds for something that turned out to be cheaply made.
This shop is terrible for returns even with a receipts they still refuse to exchange thing that are not up to standards even if youve just brought it they go against customers right and u have to take them to a small claims court to get your money back i will never use this store again beware
Happy with the service today, click and collect as Covid shut it down
Really nice shop to go buy toys. I don't usually come in cause I don't live nearby but normally come in to buy the kids a little treat. Really good range of toys, they sell almost every toy you can think of.
A. Complete rip off. Awful service. No product
Our first visit today and we wished we'd known about this place earlier. The range is better than competitors in town and good value too. The car park is bedlam at weekends though. And I don't appreciate having to listen to nasty commercial radio pumped through the tannoy. Is that to improve staff motivation, perhaps? It would drive me spare if I had to listen to that all day. Nonetheless, we will be back and it's good to have discovered a decent toyshop on our doorstep.
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