Basildon, United Kingdom
2-4 Howard Chase
N/A
+44 1268552868
Wheelchair-accessible entrance
We contacted Solartherm for some advice at the start of 2014, and we’ve been building our home since ! We’ve bugged the life out of the office, and I’m not sure how they have put up with us and our ‘many’ builders since, but they did. We’ve had a great service it must be said, they’ve arranged our scaffolding, installed our solar panels and our solar thermal heating system and recommended a superb window manufacturer along the way. I have to say With great sincerity we truly are very satisfied customers. Mark & Lynne
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What a super company; whether it's the devotion and efficiency of the support office staff, or the professionalism and friendliness of the installers, great customer service is across it all. Thanks guys :-)
Solartherm have undertaken works recently to our adjoining barn, and a further smaller solar Pv system to the gate keepers cottage. A good recommendation from friends, and I say as I find, a good solid team from office to installation workmen. A recommendation of the highest order as per the recommendation to us. Good show !
I think a company should be rated on its after care and the way it handles its customers way after installation. It’s safe to say I’ve raised a concerns after a recent service of our heat pump by others. But I’m pleased to say that even after almost three years, Solartherm UK have returned and quelled my concerns. I think the moral here is not to jump to conclusions when it’s clear your standard local plumber doesn’t know an air source heat pump from a UFO. I’m pleased to state that clearly Solartherm UK does, and my apologies for trying to save a few quid and hiring the great unskilled.
Solartherm UK is an established solar power provider with a great team. From the initial consultation through to the installation they were efficient and professional, answered all questions and ensured the site was left neat and tidy and that we were confident in the product and the installation. I cannot rate them highly enough. Customer service appears to be first class so I do not foresee any future issues should we need their assistance. First Class!
Deli
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