Southall, United Kingdom
35 The Green
N/A
+447538427711
One of the most ridiculous service, 1st I was late I got charged 20 extra than they kept me waiting in airport for 1:45 min to come and pick my car, i nearly missed my flight, I came back after 5 days my flight was delayed for 2 hours I got charged from this company another 20 plus driver came about 50 min late, than the surprise was when I gave them the car was full tank I got it back empty from petrol, than another surprise I discovered flowing day that I had 2 pairs of sunglasses was missing bottle of perfume bag of coins mobile charger the box of tissues even they took that’s shows u how cheap they are like there prices. So people don’t get excited about there cheap offers U get what u pay for, now the matter with police and my lawyer, and working on campaign to close them down so they don’t fool another person
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Much better and improved service since the last time I used this company. I will definitely use again. Good work with the excellent timing, customer service and help that i received by the driver. Will definitely recommend it.
Is the worst parking company I never seen I almost missed my flight they supposed to come and pick up my car I had to wait for two hours. And then the driver told me park your car in the car park leave 10 and leave the keys on the top of your tire this is like a proper Mickey Mouse company. And I had to pay 10 extra.
Worst meet and greet parking we have ever experienced. Cheap certainly but when you add in the inefficiencies its well worth paying a bit extra. We were made to pay 15 extra for changing arrival time even though we phoned and informed them we would be arriving later due to family illness. Then made to wait 45 minutes at drop off zone until driver arrived. On return to Heathrow despite flight being on time we waited 2 Hours for the car to be dropped back to us despite being told it would be 25 minutes when we phoned after luggage retreive. Avoid them like the plague.
Good price and saved me so much money. Very good customer service even at the early hours of the morning. Would deffo book again.
Not a bad experience. Very friendly staff and generally good customer service. Waited only 10minutes on my return which was ok. Will definitely recommend this company.
AVOID AT ALL COSTS If you do one thing today, please do not ruin your holiday/trip by going with this firm for your parking needs! On departure, we were waiting approx 2 hours for a pickup from terminal 4. Despite ringing them 2.5 prior. Various lies stating 'only 30 mins away' on numerous phone calls. Arrival, exact same issue. Called in good time, told around a 45 minute wait due to traffic. Again, waiting 2 hours or so for a pick up. Not what you need after a 14 hour flight. This firm are absolute cowboys with no understanding of the stresses involved with travel.. 0 stars
Had an absolutely horrible experience with this valet company. They are extremely unprofessional. At first when we wanted to drop our car to them, they made us wait an hour at the airport and when they did come, they refused to give any proof of receipt that they will have our car or took any pictures to confirm the state of the car that we are giving them, absolutely nothing! When asked for any assurance, that man lost it. We were getting late for our flight so we hoped for the best. However when we got back, we started calling them as soon as we landed but no one answered for half an hour and when they did they kept saying that they will bring our car back in half an hour but they got it back after 5 hours!!!!!!! I had to wait for 5 hours with my two young children. Extremely unprofessional and i would not even think about using them even if they did it for free.
Deli
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