Southam, United Kingdom
Kineton Rd
N/A
+44 1926815000
Wheelchair-accessible entrance
I needed a small spare part for a Gunson tool - I had lost it - they posted me a replacement immediately 1st class. No charge. And somebody sensible ( and helpful) actually answered the phone. Old fashioned great customer service.
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had a laser master diesel compression tool, i had one of the components was missing, spoke to other suppliers which insisted i buy the complete kit again, through euro car parts i was given the small missing part, many thanks, great service will use again and keep u mind, thanks ollie,
Sold a faulty tool that broke while doing the work and no refund. (Repair cost me 3x more)
Amazing customer service - thanks Stuart
If Carlsberg did customer service.. Come to use one of their tools to find a very small piece missing, making it unusable, emailed them not expecting much but you don't know if you don't ask, right? They replied withing a few minutes (10 at the most) asking for my address as they were willing to send me the part I needed at no cost to me, the part then came 2 days later. Very much appreciated.
Deli
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