Southampton, United Kingdom
92 Botley Rd, North Baddesley
N/A
+442380741493
Won’t be returning. Phoned ahead to see if they were open and booked an appointment for the afternoon. When we arrived the chap had no record of our appointment, then we went on to explain we wanted a minimalist inset stove about a metre wide. But was told the maximum was 60cm which confused us. We told him what we had seen but he said the prices would scare us, our budget was about 5000 with fitting so knew what we wanted. He then came out with a brochure showing the ones we wanted but couldn’t tell us what the stove would cost until we paid 85 pounds for someone to come out to us at home. We were then told that was it and given a brochure to go. Waste of time. Will take our 5000 order the a rival firm.
like
Jane the manager was excellent, from advice through to an after installation follow up. The team installing the fireplace was also excellent,, polite and helpful and they worked late to ensure the installation was completed on time. I have nothing but praise for Jane and the installation team. The only downside was that although I ordered the fireplace fine, I then wanted advice and recommendations about a gas fire. This took almost a month to arrive, after various reminders, when I made it clear at the outset that time was important. Once I had the quote, the work was done but it was about a month late. This was not Jane's fault at all.
Very impressed with the friendly service, very professional works and reasonable prices. I would strongly recommend buying from Fire Flare
Excellent friendly service by all! Jane (Lovely lady)went out of her way to help me along with Troy (Engineer)and his team who fitted our new fire, they were tidy, quick and efficient. Fire Flair offer real value for money and I highly recommend. Thank you
Very helpful and informative, the sales person spent a lot of time with us and was able to give us a quote.
Deli
The best companies in the category 'Deli'