Southampton, United Kingdom
Midanbury Broadway, Witts Hill
N/A
+442380679595
Was a loyal customer, not anymore. Order was missing 2 items, and also missing the free cheesy garlic pizza bread. Called the restaurant and advised what was missing. Was told there's nothing they can do. Asked them to send me the items I ordered, they point blank refused and said that \the customer is never right\. Complained to Just Eat, who issued a refund for the missing items (7 worth of food). Will definitely not use again. They used to go above and beyond for their customers, but it seems that they have just gone completely downhill. During a pandemic, you think they would want to try and keep as many customers as possible so they can stay open, but apparently not.
like
Absolutely disgusted, lost a very loyal customer tonight, have ordered from here for years, and tonight just topped it off. 1. The prices online are completely different for what they charge over the phone. 2. Weve had a few orders that have been wrong in the past and weve ignored it, as the food is really nice. Well tonight the prices are ridiculous 9 for a large chicken and what we got, I wouldn't even had said it was a medium. Very very disappointed.
Used pizza place for years, they got a pizza wrong and were willing to do nothing about it and very uncooperative and rude. Implied it was our fault. Have lost a loyal customer tonight
Awesome as usual, can't fault them lovely food speedy delivery no problem cheers guys
We have been very loyal customers to Pizza Place over the years, but over the last year the service and quality of the food has become very poor. Last night was the final straw , the order was missing the cheesy chips and the any three combination kebab had hardly any chicken donner meat in it and what was in it was so burnt it was inedible as was the rest of the meat. I phoned and complained we were told that's how the combination kebab comes. I was told a refund for the missing item would be returned to my house. After an hour I called again and was told very rudely they are busy and I would be receiving the refund within half an hour. As expected it didn't turn up. We will never order from Pizza Place again and would definitely advise people against ordering from there, in my opinion they are not worthy of one star but unfortunately I couldn't give them none.
Deli
The best companies in the category 'Deli'