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South Western Railway

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Southampton, United Kingdom

southwesternrailway.com
Railway services

South Western Railway Reviews | Rating 2.3 out of 5 stars (5 reviews)

South Western Railway is located in Southampton, United Kingdom on Overline House, Blechynden Terrace. South Western Railway is rated 2.3 out of 5 in the category railway services in United Kingdom.

Address

Overline House, Blechynden Terrace

Phone

+44 8456000650

Accessibility

Wheelchair-accessible entrance

Open hours

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R

Rachael Grant

Absolutely horrendous from start to finish. Haven’t used a train in years and after such a dreadful service I wont be using it again. Disruptions at every turn, rude staff at Waterloo Station and Salisbury Station. Took four hours, two hours more than it should. At over 50 a ticket !!! for the privilege. No thanks Southwest Trains you’re a disgrace. I pity the poor people that have no choice but to use your dreadful service. Luckily I can drive. Silly me I took the train for ease. What a joke !!!

W

William Vince-Porteous

Just look around you, everywhere you go. It's dirty, scruffy and no one cares. Our railway systems are the sewer pipes of the country. An embarrassment. Just take a coach or Uber :-D

G

Gary Vaughan

Good when it's running ok

H

Har Jit

Not efficient in how they operate or run their service nor is it punctual or comfortable. They love profits more than people. I rely on them to get to work and back but could do without using them. As I lack much positive views on this company.

J

Jordan Wicks

I've been a reluctant user of this company since they took over. Trains are consistently late or cancelled, staff are insulting and rude, information both at stations and on trains is incorrect and times are exaggerated to try and save face. More than once a train has simply not shown up, and the information board will simply move on to the next train. No announcement, no cancellation. Recently, frequent strike actions have caused massive issues; fair enough this is not fully the company's fault but it's made worse by the fact incorrect information is provided about when and how trains are affected. I've sat for two hours at a station waiting for a train because of strike action, surrounded by posters telling me the strike takes place the following day. When I use this service for work and University, its just not acceptable to pretend nothing is wrong with your service and, at your customers expense, try to cover up your issues. Cannot rely on this company whatsoever, but like so many others I have no other choice.

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