Southampton, United Kingdom
Auckland Rd
N/A
+44 8712223675
Wheelchair-accessible car parkWheelchair-accessible entrance
Food
Everything is laid out well but the hygiene of the place and the food was disappointing. No cheese or mayonnaise on the burgers even though they're advertised as so. Had to request sauce for it to take over 10mins. Food turned up cold and I could see the fat dripping from my partners burger. The sides of your chairs need cleaning as the one in particular I was sat on had dirt caked into the sides as you can see from photos attached. Seeing as we popped in at a quiet time of day we'd of expected service to be better.
like
I've not been bowling in years, but took the opportunity to take my young son for the first time as there was a good offer on. The staff were excellent with the current situation, a lot of work has gone into the layout to make it feel safe. We were in just after opening so it was very quiet, stayed for a game, played on a few arcade games, had a bit of food which was also on offer and good for a bowling alley. I'm not sure what it's like when it's busy, but we really enjoyed it and will be back at some point.
The bowling itself is pretty good, however the food could have been better, and staff were not overly helpful when we had an issue. We pre-ordered food online when we booked, but had to chase it 3 times before being told there was no food order for us (the first 2 times we were assured it was on the way). We ended up having to wait over an hour for our food, by which time we'd already finished the two games of bowling we'd paid for.
Over priced and outdated, the place is dark and doesn't feel very clean. Cash machines didn't work or change machines. 100 will go in a 30 family game of bowling and a lunch easy.
Untidy and dirty, warm drinks at the bar, i was told they were short of staff. I felt very sorry for the staff as they were under so much pressure, one young lady working in the bar was in tears. The change machines were empty, and when we went to purchase kids meals we were told no chips but they can have Nachos instead. I hope not to go there again. I did ask to speak to a manager but was told no one was available. Hence a public posting
Went for my sons 8th birthday, he LOVED the bowling and the food. BUT - some of the arcade machines weren't working, he didn't get all his tickets from those that did work (machines kept running out of tickets) and some machines took the money for no game....I felt bad for him It gets 4 stars purely because the staff were so polite and friendly, though this doesn't replace the guilt I feel for my sons poor 8th birthday treat! Go for the great bowling, arcades and staff, just prepare to wait lots
Great fun here, a good place for a night out.
An OK place to spend time with the family. Reasonably priced until it gets to the drink and food. Absolutely ridiculous. Also whenever you ordered on the app no one was at the bar to get your drinks prepared.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance