Southport, United Kingdom
Hesketh Mount, 92-96 Lord St
N/A
+44 1704829339
I want two new high gain aerials. I tried to contact using their online contact form, but after three days I got no reply. I phoned the Southport number agreed an appointment for the following Tuesday, it's now Friday and I've had no visit or phone call. I've given one star because I can't give zero stars. No recommendation from me I'm afraid...
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Although the young man was very pleasant and he respected the latest covid rules. He took the cable right down the middle of my white painted house and it looks awful. Had he followed the old cable I would have given 5 stars.
The service started well as a pleasant man called Ian was able to call on the same day that I called. He said the mast head amplifier needed replacing and I paid 120 cash with assurance that I had a 12 month guarantee and to let him know if we had any problems. That same night we realised the problem had not been fixed, the TVs were still halting and pixelating. I called and spoke to Darryl who said that he would try and get someone back that day or if not it would be after the weekend. I called again to check on a time and was told Monday afternoon and Ian would call before hand. Today is Thursday and he has still not been back. I have left several messages and no one has had the manners to call me back. Very poor service .
Recently moved to Southport and had an aerial fitted, engineer was friendly, did a really neat job at a great price.
I wholeheartedly recommend Bradley, he is very efficient with his diagnostics and a very competent worker. His workmanship is very tidy.
Deli
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