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Flamecraft

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Spalding, United Kingdom

flamecraft.co.uk
Fireplace store· Retail· Wood stove shop

Flamecraft Reviews | Rating 4.1 out of 5 stars (5 reviews)

Flamecraft is located in Spalding, United Kingdom on Baytree House, Baytree Nurseries Garden Centre. Flamecraft is rated 4.1 out of 5 in the category fireplace store in United Kingdom.

Address

Baytree House, Baytree Nurseries Garden Centre

Phone

+44 1406373600

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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A Moore

In the end (stuck in a stove minefield and sea of quotes) I went with Flamecraft because Daisy was so informative and helpful, nothing was too much trouble, absolutely excellent customer service. The building works and fitting all went smoothly too, Paul and his guys did exactly what I asked for and I am thrilled with the result... Thank you Flamecraft!

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steveyewman

THIRD TIME LUCKY. Absolutely marvellous! That's how I'd rate the experience of using Flamecraft. I had tried two other local companies to make me a fire surround and install a log burner, both of them promised they could do the work and then, despite repeated contacts by me, never returned. I then heard of Flamecraft and what a contrast to my earlier experiences. I popped into their showroom at Baytree Nurseries and was advised by Daisy. So helpful, so knowledgeable and she really listened to what I wanted. Within hours I had a confirmed appointment with Paul Grimwood, the owner, who came out and quickly and efficiently advised me as to what was possible given my chimney and internal layout round the fireplace. I was sent a formal quote within 48 hours which met all my requirements. I then paid a 50% deposit and a provisional installation date was agreed. Eager to get things sorted by Christmas, I was delighted when Paul managed to carry out the installation earlier than planned. I think Paul would consider my chimney small and this did mean it wasn't a straight forward installation for him. However, it was completed before time and now looks lovely (see picture below). All the follow-up certification arrived, in the post, shortly after installation I would have no hesitation in recommending this thoroughly professional team to anyone looking for a reliable installer. Thank you Daisy, Paul, John and Sim for a great experience and ensuring a very cosy Christmas!

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Margaret Smith

Very satisfied with the service from start to finish. Daisy is very knowledgeable and explained everything to us. We booked to have our fire serviced and ordered a mantel arranging to have it fitted on the same day as the service. It was all done on a day to suit us. Paul did the service and fitting. He respected our home, laying dust sheets and cleaning up afterwards. Daisy and Paul are very friendly and personable, will answer questions and make recommendations in your best interest. We are very pleased with the end result and will certainly recommend to others.

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Sharon Earth

Love our log burner. Also purchased a lovely floating oak beam and floor tiles. Quality is exceptional of all the products. Would certainly recommend Flamecraft.

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Elise Page

Absolutely first class service from start to finish! Knowledgeable staff, stress free installation, any questions were quickly answered, and we love our new log burner! First class finish! Thankyou so much.

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