Stevenage, United Kingdom
56-58 High St, Old Town,
$$
+441438340202
N/A
Food was amazing, service was excellent. Had a young girl called macy who served us. So helpful and polite. Definitely be going back. Highly recommend
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In the middle of an inquiry. Second time I’ve been here and they have been particularly aggressive towards us, the first time I did not complain but they were verbally aggressive about my friend buying me a bottle of alcohol and kept the bottle of alcohol probably to sell on. This time my partner did not have a mask on and got up out of his seat, then the security guard had him by the throat and then very quickly had 4 security guards of him whispering in his ear ‘I’ll throw you down these stairs’ and was punching his stomach multiple times attempting to make it discreet.
Went here for my birthday, was not welcome from the beginning. When entering, the bouncers tried to degrade me for being younger and talked to me in a demeaning tone, as if I was an inconvenience. The security team there change quite frequently, but the majority of them (mainly Adam) are disrespectful. They try to get you to spend as much as possible and then once they can get rid of you they do so. I wanted to buy a sandwich from tesco and was almost refused entry back into the bar, even though they let me out and said I could come back. It is as if they are bored. The manager doesn't care, as he hasn't done anything about it, other than leaving an automatic reply to the other low rated reviews. This has been going on for years. Don't come here, your better off going to undernearth tesco bridge, where u can find some better behaved tramps than those security... not impressed lol
They have updated their menu and now have a pretty varied vegan selection. The food (both vegan and non-vegan was okay, but overpriced). The staff member we had was knowledgeable about the food and let me know that the hash brown is not vegan (was a little disappointing, but very welcome information to receive during ordering). As stated, the food was only okay. The best bit about it however, was how many vegan options there were. I would be interested in trying them if they were cheaper, however I dont think the price adequately reflects the quantity and quality of the food supplied. The meat eater of the party had a similar opinion of their wrap - okay, but overpriced. However they did have some (valid) concerns over social distancing. While there is plastic separating some tables, it did feel crowded and there was no possible way of getting to tables without breaking social distancing. While stuck in the midst of a pandemic, this is especially concerning. Additionally, while admittedly, the restaurant was busy, we asked for an additional drink which never arrived. If we had seen the waiter again before paying, this would have been queried, but we didn't want to walk past the tables more than necessary due to the distancing concerns. We weren't charged for the drink, and it was obviously an accident, but if a waiter had come over to any of the nearby tables, this could have been rectified and as a result, this experience wouldn't have been quite so tarnished. A service charge was also included in the bill. I was frankly displeased with that, but my partner wanted to leave sooner rather than wait for me to dispute it.
Popped in for a coffee, which was nice (highly recommend the caramel latte) and decided to try the breakfast menu, food looked lovely was presented lovely too, my breakfast was served warm which was a shame as it tasted and looked fabulous just could of done with being a bit hotter, my husband's pouches eggs, bacon and bubble and squeak was served nice and hot though so other than my breakfast everything was nice and would go back for a second go
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